ECM Uses

The freedom solution allows to send numerous needs and to arrive, in one periods runs, at a solution on measure which allows to manage the information "not, few or the totally structured". Your software packages do not cover all your needs, freedom can fill this lack and be the sociable disposition of your information system.

 

Mains uses :

• Project type

Electronic Document Management (EDM) Best practices Intranet site Product Lifecycle Management Intranet site with a document aspect Business application Product application Business Extranet site Collaborative portal Knowledge management (KM) Record Management (RM) Management of e-mails and letter Management of workflows

Process management system Management of purchase orders Skills management / database Quality System Management Management of nomads (expense account, planning, etc.) Customer management (sales, order forms, interview, hotline, etc.) Research Development (project support, R and D administration, planning, etc.) Human resources (benefits administration, workforce management, career, etc.) Wiki of experience feedback Form management with approval cycle

• By type of function or goal :

Customer or user support Enterprise Content Management guarantees the quality of the information presented while allowing its quick transfer to the company’s various departments. So, it is particularly geared towards setting up a knowledge database, "best practices" intranet site, helpdesk system or extranet site intended for outside players.

Knowledge management
Mergers-acquisitions, turnover and massive retirements compel companies to better manage their immaterial capital, made up of knowledge about organization and the staff’s skills. In that perspective, knowledge management, made easier by Enterprise Content Management, boosts group performance. Whether that becomes a reality by way of a Knowledge Management database, best practices intranet site or experience feedback wiki, it lets everybody acquire, manage and share information and optimizes the execution of processes.

Information exchange
Document capture, form creation and processing, process management... By facilitating access to information and its good use, Enterprise Content Management acts as an accelerator and allows companies, which are more agile, to react quickly and effectively. Its implementation can be translated by Electronic Documents Management (EDM), a collaborative portal or an extranet site.

Integrity and traceability
Finance, health, food, confidentiality of information... Legal compliance is one of the main engines of ECM projects (EDM, workflow system or collaborative portal). Required in most countries, it means that companies must strictly respect the integrity of their information as well as its traceability.

Team cohesiveness
Implemented around Electronic Document Management, a collaborative portal or an extranet site, Enterprise Content Management can act as a recording system in which Research Development, production units and distribution entities collaborate, allowing them to manage and coordinate their efforts around vast document collections, making all kinds of structured and non-structured information converge (technical data, images and drawings).

Back Office productivity
Companies’ back offices are run by administrative processes and controls, often based on documents and contents. The use of ECM to automate certain tasks, such as the reception and distribution of mail, processing of invoices or supply of dematerialized documents, translates into a considerable improvement of back offices’ ability to react and, consequently, to bring down their costs.