Case Management

Improve customer satisfaction by optimising your Case Management. With our Low-Code solution you create the application you need in order to enhance the information available and structure your organisation.

Case Management in a specific business context relies on a wide variety of information sources, internal and external, incoming and outgoing. Your new application enables you to deploy complex and evolving business processes while simplifying and accelerating Case Management.

You might need to handle files for insurance disputes, manage files to prepare contracts involving complex processes and multiple parties, or deal with assessment files – for all these cases you will find everything you need in our Low-Code platform to build an efficient Case Management application that meets your requirements in terms of ergonomics, mobility and offline access to content.

  • Your new application helps you simplify and automate file management and related processes. You can make the right information available, for the right person, at the right time, and this facilitates decision making. The application integrates and steers the flow of data, resulting in a more efficient handling of requests, and in turn a veritable collaborative knowledge database.
  • Your new application allows you to visualise and measure the performance of Case Management, from the initial request through to complete management of the Case by multiple parties. A dashboard chart offers you a comprehensive view of the status of each Case, as well as information regarding your teams’ Case Management performance. You have total traceability throughout a Case’s life cycle.

The new application allows you to increase the agility of your Case Management process, capitalise on information, improve the flow of collaboration and generate better results while enhancing customer and user loyalty.


low-code reference

Central Laboratory of the Police Department

Business applications of technical and scientific documentation, to operate quality and laboratory activities management system. The client : Central Laboratory of the Police Department (LCPP in French) The stake : Improve the follow-up and the coordination between the different services of the laboratory to be more effective.   The solution : Creating custom-made and evolutive …

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